Frequently Asked Questions

Got a question? Below are some frequently asked questions. If you have a question that is not covered, please contact us.

• Is there any help available for paying for childcare whilst at work?
• How do I claim the Child Tax Credit or Working Tax Credit? 
• How do I find out about applying for a primary school place? 
• Why can't I find any information here about childminders and day nurseries?
• When do the children break up from school?
• I can't find what I am looking for on the directory. What should I do? 
• What is 3 year old funding or nursery grant funding?
• What is the difference between registered and unregistered provision?
• How do I choose a service? 
• Where can I find out about working in childcare? 
• Does my child have to go to school? 

Please note: We cannot be held responsible for the contents of external websites.

Schools and Learning
Schools / School welfare, behaviour and attendance / Further and Higher Education /

Health, well-being and care
Abuse / Addiction / Benefits / Counselling / Family Support / Health Care Services / Pregnancy, fertility and childbirth / Safety /

Things to do
Sports and Exercise Groups / Leisure facilities / Dance and Drama / Scouting / Girlguiding / School Holiday Scheme / Parent and toddler groups /

Families
Advice Agencies / Carers / Disabled Children / Parents / Parent Courses and Parenting Skills / Pre-school Children / Youth services /